Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Enquiry forms: Your name, email address, phone number, visa type, and message when you contact an agent through our platform.
• Email subscriptions: Your email address when you subscribe to our updates.
• Agent profiles: Business information provided by migration agents who claim their profiles.

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and referring website. This data is collected through analytics tools and is used to improve our service.

2. How We Use Your Information

• To forward your enquiry to the relevant migration agent
• To send you email updates you've subscribed to
• To improve our website and services
• To monitor and prevent fraud or abuse
• To comply with legal obligations

3. Information Sharing

We share your enquiry information with the specific migration agent you contact through our platform. We do not sell your personal information to third parties. We may share anonymised, aggregated data for analytics purposes.

4. Data from Public Registers

Agent information displayed on our website is sourced from the publicly available MARA (Office of the Migration Agents Registration Authority) register. This information is publicly accessible at portal.mara.gov.au. If you are a registered agent and wish to update or remove your listing, please contact us.

5. Data Security

We use industry-standard security measures to protect your personal information. Data is stored securely using encrypted connections and access-controlled databases. However, no method of internet transmission is 100% secure.

6. Your Rights

Under Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at the details below.

7. Cookies

We use essential cookies for website functionality and analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings.

8. Contact Us

If you have questions about this privacy policy or your personal information, please contact us at hello@migrationagentdirectory.com.au.