How to Choose a Migration Agent in Australia (2026 Guide)
Published 2026-01-15
Why You Need a Migration Agent
Australian immigration law is complex and constantly changing. A registered migration agent can help you navigate the visa application process, avoid common mistakes, and improve your chances of a successful outcome. While you can apply for a visa without an agent, many visa types involve extensive documentation, strict deadlines, and nuanced legal requirements that benefit from professional guidance.
Check MARA Registration
The most important step when choosing a migration agent is verifying their registration with the Office of the Migration Agents Registration Authority (OMARA), commonly known as MARA. Only registered agents can legally provide immigration assistance for a fee in Australia. You can verify any agent's registration at the official MARA register (mara.gov.au). Every registered agent has a unique Migration Agent Registration Number (MARN) — ask for it and verify it.
Look for Specialisation
Migration agents often specialise in certain visa types or situations. A partner visa specialist will have different expertise than a business visa agent. When choosing an agent, look for someone who regularly handles your specific visa type. Ask how many applications similar to yours they've lodged in the past year, and what their success rate is. An agent who specialises in your visa type will be familiar with common issues and know how to present your case effectively.
Consider Language and Cultural Understanding
If English isn't your first language, finding an agent who speaks your language can make the entire process smoother. Good communication is essential — you need to understand every aspect of your application and provide accurate information. Many agents in Australia speak multiple languages, particularly Mandarin, Hindi, Arabic, Vietnamese, Korean, and Tagalog. A culturally aware agent can also help you understand Australian processes that may differ from your home country.
Compare Fees Transparently
Migration agent fees vary significantly depending on the visa type and complexity. Always ask for a written fee agreement before engaging an agent. A good agent will clearly explain their fees, what's included, and any additional costs you might face (government fees, medical examinations, translations, etc.). Be wary of agents who quote unusually low fees — they may add hidden charges later, or provide a lower quality of service. Equally, the most expensive agent isn't necessarily the best.
Check Reviews and Ask for References
Look for reviews on Google, social media, and migration forums. Ask the agent for references from past clients with similar cases. Be cautious of agents who guarantee visa approval — no agent can guarantee an outcome, and making such promises is actually a breach of the MARA Code of Conduct.
Have an Initial Consultation
Most good migration agents offer an initial consultation (sometimes free, sometimes for a small fee). Use this meeting to assess whether the agent understands your situation, communicates clearly, and gives you confidence. Pay attention to whether they listen to your specific circumstances or give generic advice. A good agent will be honest about your chances and any potential challenges.
Red Flags to Watch For
Avoid agents who: guarantee visa approval, pressure you to sign immediately, are not MARA registered, cannot provide a written fee agreement, are vague about their experience with your visa type, or ask you to provide false information. If something feels wrong, trust your instincts and consult another agent.
Need Professional Help?
Find a MARA-registered migration agent who can assist with your application.
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